Meet Wayfinder
Your situation. A clearer next step.
Find your way through claims, payments and support when illness or injury affects work. A guided interview helps you bring the relevant information together.
Free to explore. No account needed to use the interview or read your guide.
Make sense of the whole picture
Understand where you are
Start with your current claim or payment, what has changed and what you want to understand.
02 · Connected avenuesExplore your insurance
Prepare questions about current and historical cover, including income protection and total and permanent disability (TPD).
03 · Everyday lifeFind practical support
Look for services that could help with everyday needs, alongside your claims.
A useful plan to come back to
Choose your next steps
Prepare a fund enquiry, record what the fund tells you and keep track of the questions still unanswered. Choose the practical support you want to follow up.
Keep a copy today
Use Print my guide and plan to print or keep a digital copy. Fund replies and chosen steps remain only while your Wayfinder page stays open.
Prefer to talk it through?
You can ask for life-insurance help directly, without finishing an interview.